Our Guarantee

Placement guarantee that protects your investment

We stand behind every placement. If a hire doesn't work out within the guarantee period, we replace them at no additional cost.

Policy
How our guarantee works

Clear terms, no fine print. We want long-term placements that work for everyone.

Guarantee Period

90-Day Replacement Guarantee

If a placed candidate voluntarily resigns or is terminated for cause within 90 calendar days of their start date, Career Choice will conduct a replacement search at no additional fee. The guarantee period begins on the candidate's first day of employment.

What's Covered

Scope of Coverage

The guarantee applies to all permanent placements made through Career Choice. It covers situations where the hire leaves voluntarily or is let go for performance or fit issues. Contract and interim roles are covered under separate terms outlined in the service agreement.

Process

How Replacement Works

Notify us within 5 business days of the departure. We restart the search using the original role requirements and deliver a new shortlist within 2 weeks. There is no limit on the number of candidates presented during the replacement search.

Conditions

Requirements

The guarantee requires that the role scope and compensation remain materially consistent with the original agreement. If the role changes significantly after placement, the guarantee may be adjusted. Full terms are documented in the signed service agreement before any search begins.

Commitment
Why we guarantee our work
Accountability

Skin in the game

We only get paid when you make a hire, and we stand behind that hire. Our guarantee means we share the risk with you.

Quality

Better screening upfront

Our guarantee motivates thorough vetting. We invest more time in screening, reference checks, and alignment because we back our placements.

Partnership

Long-term relationships

We're not optimizing for volume. We want clients who come back because we delivered — not because we locked them into a contract.

Questions about our guarantee?

Get in touch and we'll walk you through the full terms.